Hook-A-Rack® Return Policy


You may return new items sold by TARA Enterprises within 30 days for a refund, minus any shipping costs incurred. Items should be returned in their original packaging. When returning an item the customer is responsible for shipping all of the purchased items back.

You must contact our Customer Service staff before returning an item so that we can guide you thru the return process and give you a RA# authorizing the return. No returns will be accepted without prior authorization. All approved returns are subject to a 20% restocking fee. Products under warranty will be repaired or replaced at TARA Enterprises discretion. In the event of a mistake on your order, you will be reimbursed for return shipping based on the method of shipping authorized by your RA#.

All product returns must be properly packaged to avoid damage during shipment, and shipped prepaid, (freight collect and COD returns will not be accepted).

Note: If the item you purchased was shipped free of charge to you, the actual shipping cost will be deducted from your refund.

Customer Service
The Hook-A-Rack® and Hook-A-Lift® as seen used by Jerry Campbell!

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